To best accommodate any inquiries you might have, we kindly ask you to select one of our offices
Your Special Delivery Service (YSDS) respects your integrity and the right to control your personal data in accordance with the new GDPR regulations. We aim to be transparent regarding what personal information we collect and why we are collecting it. We will always strive to keep the collected data as secure as possible using accepted practices regarding information storage within the industry.
Your Special Delivery Service primarily collects data from you as a client, such as name, contact info, phone number and email. YSDS might update your data from other public registers, such as SPAR, if necessary to maintain a sound directory assistance.
Your Special Delivery Service registers, or might come to register your personal data associated with:
The collection and processing of data is performed in accordance with Article 6 (f) of the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR).
We collect your IP-address, location data and interests with the purpose of improving our marketing towards you.
YSDS processes personal information mainly for the purposes stated below as well as for other potential purposes, stated at the time of collection:
We can share information to other companies that process data on behalf of YSDS in order for us to conduct our services, such as analysis, distribution or other services to maintain and apply our general and delivery terms. All processing and storage of personal data is however observed with high security and your privacy in mind.
YSDS only co-operate with partners that process personal data within EU/EES or with companies that maintain the same level of protection as within EU/EES by, for example, committing to the so-called Privacy Shield agreement between the EU and USA.
When you use our website and app, personal information might be collected via cookies. This is however only conducted through consent. The information on your behavior and what pages you visited is then stored. This could be technical information about your device and internet connection such as operative system, browser version, IP-address, cookies and unique identifiers. By visiting websites where our services are provided, different techniques can be used to recognize you with the purpose of learning more about our visitors and/or users. This can happen directly or through using third party technology. If you wish to delete the cookie data stored in the browser, you can delete these through instructions for your particular browser.
By giving information to YSDS, you give your consent and permission for YSDS to register and store information on what service you purchased as well as processing the given information for specified purposes. As legal basis for processing YSDS will refer to fulfilling agreements, legitimate interest or consent. Should YSDS use legitimate interest as basis, it will only be made in accordance with the purposes stated above.
Observe that you can at any time recall your consent by contacting us (see below).
Storing and processing is in accordance with current legislation and means that personal data is not stored for a longer period than what is necessary with respect to the purposes of the storage. YSDS will store your personal data as long as you are a client with us. For marketing purposes, information older than 3 years will not be used. This means, purely practical, that information is being eliminated when it is no longer necessary for analysis or direct marketing for the purposes they were collected. Some information might be kept longer than required due to other legal requirements, such as Accounting Laws. High levels of security and privacy are always being observed regarding personal information.
You have certain rights in regard to your personal information and you have the right to affect it and what is being stored. YSDS will on its own or its client’s initiative correct information that is detected as inaccurate. You can at any time require that your personal information is deleted or that its usage is limited by contacting us (see below). Should you deem your rights not being respected by us, you are welcome to contact us or relevant governmental bodies.
You can at any time refrain from receiving marketing communication from us by contacting us or unregister yourself from further communication through email or SMS. You are always welcome to contact us to receive help in these matters.
You can, at no cost, once per year, obtain information on what personal data is registered with YSDS, by asking for a transcript from YSDS, in written form.
In the case of links to third party websites from YSDS’s website or material published at third parties, these links are only for information purposes. Since YSDS lack control over the content on these websites or its material we are not responsible for its content. YSDS is not responsible for damage or loss that might arise from the usage of such links.
Your Special Delivery Service